Why Does My Uplay Say a Ubisoft Service Is Currently Unavalible Try Again Later Uplay

April 06, 2022 Post a Comment

When users are unable to connect to the Ubisoft server, an error pops upwardly maxim "A Ubisoft service is currently unavailable. Often the problem may take simply a few minutes to go resolved. Sometimes, it gets quite tricky and challenging to place the trouble. Here are several things you can do to eradicate this mistake on your own.

Hopefully, you will discover the solution to your problem and will exist able to connect to the Ubisoft server on the spot.

When does this error box appear?

This can happen due to many underlying reasons. Either there is an underlying issue within your device or the server may exist down.

Due to numerous reasons that may have caused this upshot, there are a number of solutions to this mistake depending on what acquired it. In this guide, you will discover each and every solution to this error. So without, any ado let'southward showtime with the first one.

Solution #i: Cheque for Ubisoft servers

Before you begin, please brand sure that you visit the official Facebook and Twitter pages or news banners on the Ubisoft support to ensure that there is no service degradation of services. Servers may be down for maintenance or upgrades.

Skipping this step tin can mess up the computer settings causing boosted issues to arise, not just with Ubisoft; it tin affect other programs and software on your device.

Solution #2: Resolving connectivity issues

The next matter that needs to exist washed before jumping into troubleshooting is to check if the connectivity is up to the mark.

The internet connection should be reliable.
To ensure the availability of the Ubisoft network, endeavour disconnecting other devices continued to the same network y'all are using.
Connect the routers straight to the cyberspace, non other local networks.
Check whether the cyberspace speed is sufficient enough to support Uplay.
If you are using WiFi, attempt switching to Ethernet cable.
Reset network hardware past shutting down all consoles and devices connected to the router, shut the router, and restart after 60 seconds. Connect your device to the router. Await for the connection to re-establish fully. Examination your game.
Disable all groundwork applications.
Port forwarding must exist done.
Check for factors if whatever that restrict the ability to connect to Uplay servers.

It is now time to check if the "A Ubisoft server is currently unavailable" dialogue box has disappeared and you tin connect to the game or not.

If non, check the next solution if that works for you.

Solution #3: Correcting date and time

For security purposes, Ubisoft is highly item to the date and time set upwardly on your device. You need to make sure that the date and time on your device are updated.

Follow the steps mentioned below to configure engagement and fourth dimension settings and see if that helps to solve the upshot that you're facing:

Open up windows ten settings by pressing "Windows + I".
Select time and language and scroll downwardly and select the date and time.

Check if the engagement and fourth dimension are set correctly. Y'all tin can set up upwardly the correct date and time past assuasive the prepare fourth dimension automatically option.

To manually ready the date, click to open the drop-down menu. From there select the correct date, month, and twelvemonth.
To ready the fourth dimension manually, click the hour, minutes, or seconds that y'all want to alter and gear up upward the time according to your time zone.
After that, click on the OK push button.

An alternate way to fix the date and time on your computer is by doing it through the command panel. It does the aforementioned job both ways but when you do it through the control panel it allows you to synchronize your time with the net time your device is connected to.

Follow the steps below:

Press "Windows + R" and type control.exe in the run box and press ok.

Look for the date and time tab by scrolling downwards or searching date and time in the search box.
From that click change date and time.
You lot may choose to manually set the date and time by looking at either of the clocks at your place or through your phone.
Alternately, you can choose to conform the date and fourth dimension with the internet information and the time your pc is connected to. For that press change settings in the date and time. Check the box which says "synchronize with an net time server". Click the update now push button, click ok, and so click Utilize, and then click ok.

Close the control panel window past clicking on the red box on the top right corner.

Solution #4: Ending faulty tasks

Sometimes a file belonging to Ubisoft gets corrupted and it refrains the user from connecting to the server.

This problem doesn't arise for anybody using Uplay servers. Information technology is not necessarily that you will have a corrupted file that will cake your connection to connect to the Ubisoft server. This file is easily recognizable as it has an irrelevant proper noun that is made up of random characters.

Fixing this issue is also very easy. Just follow these unproblematic steps and yous'll be done in no time:

Search for task manager in the commencement carte du jour or press "Ctrl + Shift + Escape" to open.
After opening the task manager, click on more details.
Scroll down until yous reach the background processes list.
Expect closely to discover the execution of an irrelevant file which is suspected to exist the reason for not being able to connect to the Uplay server.

Select it then choose the cease task choice from the bottom right of the window.
Confirm yep or printing okay as needed.

You are done catastrophe the faulty task in chore director.

Solution #5: SFC scan

SFC scan is washed to check for missing or decadent files and it also enables the users to repair or replace them. To do this, follow the steps mentioned:

Press the "Windows + R", and type cmd, and apply "Ctrl + Shift + Enter" to admission the administrator command prompt.

Subsequently that blazon "DISM.exe /Online /Cleanup-paradigm /Restorehealth" and press enter.

It may take several minutes to perform this operation.
If you want to repair the sourced files type "sfc /scannow" and printing enter.
This will scan all the protected files and replace the corrupted files with a cached re-create which is located in your computer at "%WinDir%\System32\dllcache"
After the process is consummate you may receive a message with says "Windows resource protection did not observe whatsoever integrity violations." which claims that in that location was no issue with your files. Or "Windows Resources Protection found corrupt files and successfully repaired them." every bit I got in the image below.

Or yous can become an fault "Windows resource protection could not perform the requested operation.", this problem may be resolved by performing a file check to ensure that the pending deleted and pending renames folder notwithstanding exist under "%WinDir%\WinSxS\Temp".

Solution #6: Host Files

A host file is a pocket-sized text file that is created to keep the program running. It tin likewise be used to cake certain websites. Problems may arise while connecting to the Ubisoft server due to some errors in the host files. Resetting the files tin help eradicate the problem.

Follow the steps below to reset the host files:

Locate the host file on your computer. The default storage for host files is Local disk "C:\windows\System32\drivers\etc".
Brand a double click on it or a right-click and select open to open the file.
If you lot are unable to run across the host file, yous may have to search information technology in the hidden files. For that click view in the file explorer and select hidden items. Y'all can check the box side by side to the required file to brand it appear
Rename it to host.old then you can differentiate.
To create a new host file, open a word processor on your device. It can exist a notepad, WordPad, or any word processor that y'all like.
Copy and paste this code on the give-and-take processor y'all just opened.

            # Copyright (c) 1993-2009 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the starting time column followed by the corresponding host name. # The IP address and the host name should be separated by at to the lowest degree 1 # space. # # Additionally, comments (such equally these) may be inserted on individual # lines or following the machine proper name denoted past a '#' symbol. # # For case: # #      102.54.94.97     rhino.acme.com          # source server #       38.25.63.10     10.acme.com              # x client host # localhost proper name resolution is handled within DNS itself. #127.0.0.1       localhost #::1             localhost

Salvage this file by clicking on the file, save as in the same location where you got it from, in case it was hidden, save it to C\windows\System32\drivers\etc.
Brand sure that the file extension is .txt.

Solution #seven: Configure IPv6 settings

To disable IPv6, follow the steps mentioned below:

Open the run dialogue box by pressing "Windows + R", type "ncpa.cpl" and press ok. This volition open up the net connection settings.

Afterward the internet connexion window opens up make a double click on "agile your network adapter"
Click properties and look for Internet Protocol version 6 on the list. Uncheck the box adjacent to it and click ok.

Confirm the changes and restart your estimator.

An alternate mode to disable IPv6 is through the control panel. Step-by-pace instructions for that are given below:

Open the control panel on your device.
Adjust view setting categorically.
Click on network and cyberspace at the tiptop. Select the network and sharing center button to open it.
Change the adapter setting options.
Make a right-click on Ethernet or WiFi and select backdrop.
Scroll down till you find net and protocol version 6.
Uncheck the box. Click OK to save the changes.
Restart your estimator.

Solution #viii: Hamachi

Having Hamachi installed in your device may sometimes be problematic. This problem does not ascend for everyone who has Uplay and Hamachi, both of them installed in their device. Sometimes the user may have to cull between two programs. You are free to skip this pace if you do not accept Hamachi in your device but for the users of Hamachi this may be the solution to your problem of "A Ubisoft service is currently unavailable". There is no rocket science in uninstalling Hamachi.

Nosotros will show yous how to practice information technology most quickly and hands:

Go to the control panel and select "Uninstall a plan".

Select Hamachi from the list of programs you lot have installed on your device and click uninstall.
Its uninstall sorcerer volition open. Follow the instructions on your screen to uninstall information technology.
The process volition have a few minutes.
Check if the trouble persists.

Solution #9: Use a stable DNS and IP address

Using a static IP and DNS address may help resolve the problem that you are facing in connecting to the Ubisoft server. Since the IP and DNS accost of your estimator changes itself over time, this is not a serious problem but has helped a few users to regain connectedness with Uplay.

No harm in trying out this method:

Use the "Windows + R" key over again to reopen the run dialogue box. Blazon "ncpa.cpl" and click ok to run the control.
Internet connection settings will open in the command panel. You can do this direct via searching it in the control panel.
Make a left click on the agile network adapter and click properties.
Locate Net Protocol version iv and double click on it.

Come dorsum to the full general tab and click on "Use the following Google DNS server accost". Apply eight.8.8 and 8.eight.4.4. For IP accost apply the same combination but change the last digit.

Select ok or printing enter.

Information technology is washed. Yous now have a static IP and DNS accost. This should solve the problem yous were facing.

Solution #x: Network resetting

Brand sure you're doing everything properly. Information technology is important to follow all steps of the procedure exactly every bit they are written so that y'all do not miss out on annihilation.

If none of the above-mentioned techniques help, a network reset might have to be done to connect to the server. It is also a very unproblematic technique and can be easily done by the user to help resolve the "A Ubisoft service is currently unavailable" error. Information technology has worked for a lot of users and hopefully volition work for you lot also.

Simply follow the simple instructions listed below:

Printing "Windows + R" to open the run dialogue box. Type "ms-setting:network" in the box. Click OK to open up the network settings tool.

Whorl down until to accomplish the network reset push or you lot can blazon "network reset" to search for it.

Click the button, after that click reset, click yes to confirm.
Restart your computer, and you are done.

Solution #11: Connecting to Ubisoft support

The last option left to resolve the issue is asking Ubisoft itself to assist in sorting out the problem and suggesting an appropriate solution:

Go to support.ubisoft.com
Click on contact client back up at the lesser of the page.
Create a new support ticket.
Explain your problem in the infinite provided.
Click on attach files.
From the window that pops up later clicking the + sign, select the files that you lot want to adhere. Include Microsoft organization information report, direct diagnostic report, and complete unedited screenshots of your screen showing the problem.
To generate a Microsoft data report, open the run box by holding the "Windows + R" key on your keyboard. After that type "msinfo32" and hit OK. The system information volition be opened. Save the file on your desktop by clicking the file and then export from the driblet-down menu. Ensure that the file is saved in .txt format and proper name it MS INFO written report.

To generate a DirectX diagnostic report, open the run control by pressing "Windows + R", type Dxdiag in the dialogue box that appears on the screen.

This will open the DirectX diagnostic tool. Click on relieve all data, salvage the file wherever it is easily attainable, and proper noun information technology DxDiag.
You tin can select multiple files at a fourth dimension by pressing the control key and and so making the selection with the left click of the mouse.
Finally, click "submit my example" to complete the process.
Wait patiently for Ubisoft to become back to you.

Decision

Whatever the reason is, that is causing the "A Ubisoft service is currently unavailable" mistake will hopefully be solved past the techniques mentioned in a higher place.

If the trouble persists y'all need to make it impact with Ubisoft support to solve the issue.

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